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by Amélie Du Chalard

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DELIVERY

We deliver worldwide via our network of specialised carriers. Returns are possible within 15 days for online purchases.

Find out more about our delivery conditions.

Packaging

All our artworks are securely packaged in suitable packaging. The packaging may vary depending on the type of artwork you have purchased.
Artworks are typically shipped in a sturdy cardboard box or wooden crate, depending on their destination. Before being placed in either of these boxes, artworks are covered with cardboard corners and then wrapped in multiple layers of padding for additional protection during transportation.

Shipping Costs and Customs

Shipping costs may vary depending on the type of artwork, its size and weight, or the location of the delivery address worldwide. Shipping fees due for your order are added at the time of payment.

All shipping prices are charged at cost for tracked shipment by reputable courier services. If you are looking for a more personalized shipping option or if you want your artworks to be insured, please contact one of our team members at contact@amelie-paris.com, and we can provide you with a quote.

For artworks shipped internationally, you may be required to pay customs duties and/or import fees for the artwork to be delivered.

Customs duties and import fees are not included in the order, as they are determined by the destination country of the artwork and are billed directly by the customs office of the country. In most cases, the customs office or the carrier will contact you if fees are due. We also monitor the tracking of your package to assist you with customs formalities if necessary. It should be noted that in the case of a return, the customs or import fees you have paid are non-refundable. Customs duties and import fees vary from country to country. We have included details on customs for our most popular delivery destinations below. For other countries or more information, you can directly contact your local customs service for specific details regarding your delivery country.

Our delivery times are typically estimated between 10 and 14 business days. If you have a specific deadline, please let us know (contact@amelie-paris.com) when placing your order, and we will do our best to deliver on time.

AT YOUR SERVICE

Our team accompanies you throughout your selection process (simulations, framing, hanging, etc.). Do you have any questions? Feel free to contact us at (+1 (917) 621-7604 / nyc@ameliemaisondart.com) or schedule an appointment here.

We respond to all your emails within a maximum of 48 hours.

OUR COMMITMENTS / CSR

We constantly strive to reduce the environmental footprint of the gallery by adopting sustainable practices such as using recycled materials for packaging (recycled cardboard and bubble wrap) and minimizing waste. We also prioritize road and sea transportation.

Adherence to professional ethics in the management of artworks, contracts with artists, and relationships with clients is at the core of our operation.

SECURITY / AUTHENTICITY

You can securely pay by credit card, bank transfer, or check. You can also opt for a three-month installment plan with no additional fees using Alma. All artworks come with their certificate upon delivery.

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CONTACT

PARIS - GALERIE SÉGUIER

18 rue Séguier,
75006, Paris, France
mail : paris@ameliemaisondart.com
Tél. : +1 (917) 621-7604
WhatsApp : +1 (917) 621-7604

By appointment only
Monday - Saturday
9am - 7pm

NEW YORK - MERCER STREET

85 Mercer St #87
New York, NY 10012, États-Unis
mail : nyc@ameliemaisondart.com
Tél. : +1 (917) 621-7604
WhatsApp : +1 (917) 621-7604

By appointment only
Tuesday - Saturday
10am - 7pm

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